Dear Members,


Thank you for your continued connection and commitment to our service community.  As discussed recently in our RSEA speaker series, there is a lot of activity from a regulatory perspective that may have a potential positive / negative impact on our profession and ability to deliver optimal service.  Below are some ways to get involved and stay informed on what is happening. If you have any questions or need help getting the message out, please let us know – that is why we are here.  Additionally, this feedback / input is not limited to the US – we are one community and everybody’s opinion matters.


STEP ONE – and most importantly…

  • Capture examples of anti-competitive or challenging practices by an OEM that has a negative impact on patient safety / care – Click Here
    • Note that this is critical in supporting the recent Executive Order around anti-competitive practices.  The FTC is actively looking for examples – without us submitting our experiences, they will not have any information to use in defining guidance.
    • Submit a comment every occurrence even if it is a repeat event – frequency = scale = it matters


  • Share your support of the Critical Medical Infrastructure Right-to-Repair Act of 2020 by sending an email, writing a letter, or making a call to your congress representatives.  Email for a template and to learn more about how to do this (easily).
  • Research where your state stands in the Right to Repair movement – Click Here 
  • Research the FDA’s draft guidance around cybersecurity and servicing medical devices; share with your IT department – Click Here
  • Sign U.S. PIRG’s Healthcare Workers for Medical R2R petition – Click Here
  • Submit comments for the “Draft Guidance for Technician Training Best Practices” prior to November – Click Here
  • Review comments on the FDA’s draft guidance around “Servicing vs. Remanufacturing” – Click Here

Please email if you have any questions or need help.


All of our voices and experiences matter in shaping the future landscape of our profession.  Alone we can do so little, but together we can do so much!